Communication
Skills
Cinemedic distributes video, DVD, CD ROM and print materials
to healthcare professionals on the subject of the proper
techniques for communicating with patients. Our programs
address physicians, dentists, nurses, students and residents.
Some of this material has been digitally encoded for streaming
over the internet. Please see our video
streaming section for more information.
A Practical Guide to Communication
Skills in Clinical Practice
1998 - Robert Buckman, MD, Walter Baile, MD, Barbara
Korsch, MD
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A set of 4 CD ROMs or 5 DVDs constituting
a comprehensive guide to communication skills including
how to break bad news, with over 40 filmed scenarios
demonstrating practical ways in which communication
techniques can improve patient care and support. |
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*Communication Skills - The Basics
*Dealing With Feelings
*Breaking Bad News
*Special or Difficult Situations
*Children and Their Parents
*Uncovering the Hidden Problem
*Palliative Care and End-of Life Issues
*Genetic Testing and Counselling
"...should be valuable for a variety of healthcare
practitioners at virtually all levels of training."
- JAMA, Vol. 282, No. 13
Endorsed by:
CD ROM (4 discs)$175.00
DVD (5 discs)$399.00
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A Practical Guide to Communication
Skills in Cancer Care
2000 - Robert Buckman, MD, Walter Baile, MD
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A set of 3 CD ROMs or 5 videotapes offering the
clinician a complete overall guide to communication
skills and techniques relevant to the care of the
cancer patient. Includes over 30 videotaped interviews
with simulated patients.
*Basic Principles
*First Line (Diagnosis and First Treatment)
*Difficult Situations
*Disease Progression
*Genetic Counseling
*Error Disclosure
*Telephone Conversations
*Aspects of Oncology Nursing
*Patients and Families
CD ROM (3 discs)$175.00
VIDEOTAPE (5 tapes)$239.00
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How to Deal with Anger and
Other Emotions in Adverse Event and Error Disclosure
2004 - Robert Buckman, MD
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A set of 2 DVD's with accompanying
workbook providing illustrations of strategies for
handling difficult interviews about adverse event
and error disclosure. Sponsored by the University
of Florida and the State of Florida, Agency For Health
Care Administration.
"I believe it will be a useful reference for
hospitals and medical staffs and I will add it to
my list of references that they can utilize in the
process of improving the safety of their medication
systems." - Russell H. Jenkins, MD, Medical Director,
Institute of Safe Medication Practices
Endorsed by: |
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To read a product review which appeared in the
ASHRM Journal, click
here.
To view a PDF brochure for this product, click
here.
$239.00
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Patient-Centered Communication
in Pediatric Practice
2001 - Barbara Korsch, MD
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A 32 minute videotape providing examples of
simple, practical approaches for communicating
with patients and families.The taped visits,
showing real patients in diverse settings, emphasize
those basic skills that enhance the therapeutic
alliance by activating patients and reducing
the power gap in the doctor-patient relationship.
Discussion guide for facilitators also included.
$250.00
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TOFFEE
2007 - Lawrence Oppenheimer, MD, The Ottawa Hospital, University of Ottawa
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T Teach
O Observe
F Feedback (reinforcing)
F Feedback (corrective)
E Evaluation (student)
E Evaluation (teacher)
This DVD takes a humorous approach to a serious
subject – teaching medical students.
Clinicians must learn how to teach. This DVD on
teaching medicine instructs on how to teach rapidly
and effectively in various situations and locations,
both how to do it and how not to do it. The use
of humour to get the points across makes the DVD
immensely entertaining as well as instructional.
TOFFEE was produced by The University of Ottawa,
The Ottawa Hospital and High Rock Film Productions.
DVD $299.00
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Word of Mouth
2005 - Robert Buckman, MD, Ph.D; John McComb, BDS,
MSc, FRCD(C); Gillian Soskin, DDS, BSc; Vasant Ramlaggan,
DDS, H.BSc
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A DVD or CD ROM comprising a detailed guide
to communication skills for dentists. Sixteen
videotaped scenarios utilizing standardized
patients (i.e. actors) and real dentists illustrate
how communication techniques can improve the
dentist-patient relationship. Includes a 21
page workbook.
Sponsored by The Ontario Dental Association
$99.00 DVD or CD ROM
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Enhancing Communication and
Counseling Skills in Today's Nursing Practice
2005 - Produced by Distance Education and Learning
Technologies - Memorial University of Newfoundland [95
min]
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Caregiver. Educator. Counselor.
Just some of the many roles today’s nurses encounter
throughout their day- to- day practice. This DVD was
created specifically to educate nurses about the role
of counselor by highlighting and focusing on various
communication and counseling skills. Each program
contains detailed information about the skill featured,
along with simulated scenarios realistic in today’s
nursing practice. These programs will be of interest
to nursing students and practicing professionals who
are interested in enhancing their communication and
counseling skills. Featured Skills:
1.Attending and Listening
12 min.
2.Empathy
14 min.
3.Probing
16 min.
4.Confronting
14 min.
5.Self-Disclosure
10 min.
6.Immediacy
13 min.
7.Reflecting Content/Information Giving
16 min.
$399.00 |
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Telling Bad News
2005 - Produced by Children’s Hospital of Michigan
[25 min]
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Produced in cooperation
with the Children’s Hospital of Michigan, this
program addresses the sensitive issue of how healthcare
professionals tell patients and their families bad
news.
While doctors and nurses are trained in a variety
of clinical skills, their education for this role
of messenger is usually sadly lacking. In this program,
experienced professionals and patients offer valuable
insights about how to successfully fulfill the difficult
task of having to tell bad news.
In this DVD the viewer will see the following topics
discussed:
• Learning compassion and empathy
• The proper setting for telling bad news
• How different family members receive the bad
news
• Respecting feelings and emotions
• Making sure the bad news is clearly understood
• Do’s and Don’ts for delivering
bad news
• The importance of eye contact, silence and
attention
• The “D” words – death and
dying
• Dealing with anger, sadness, grief and pain
$195.00 |
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Pocket Guide to Communication Skills in Clinical Practice
1998 - Robert Buckman, MD, Walter Baile, MD
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A laminated, 16 panel pocket sized fold-out
which summarizes the central techniques of general
communication (the C-L-A-S-S ptotocol) and of
breaking bad news (the S-P-I-K-E-S protocol).
$3.50
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Communication Skills in Clinical
Practice: A Practical Guide
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This 16 page booklet, written by Dr. Robert
Buckman, MD, PhD, describes two practical protocols
that can be used by any healthcare professional
to improve communication:
1. The C-L-A-S-S protocol. A basic protocol
that underlies all medical interviews.
2. The S-P-I-K-E-S protocol. A protocol for
breaking bad news.
$6.00
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Who's Talking?
1991 - Scripted and presented by Dr. Robert Buckman
[45 min]
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A unique video series
about vital communication skills in the medical field.
With assistance from the comedy duo Struck Off and
Die
The three videos in this series use humour, discussion
and role play to cover important communication topics
such as:
• The right physical context of the patient
interview
• The importance of being a good listener and
encouraging the patient to talk
• Assessing the impact of the illness on the
patient
U.K.
VHS - 3 X 15:00 min.
$250.00
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The Breast Exam: Essential
Physical Examination and Communication Skills
Produced by the Program in Communication and Medicine
at Northwestern University School of Medicine, Chicago
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This video discusses the purpose of the breast
exam and demonstrates proper exam technique.
It also discusses the important topic of communication
with the patient, primarily the "talk before
touch" approach and feedback after the examination
. 1997; 20 minutes
$150.00
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The Pelvic Exam: Essential
Physical Examination and Communication Skills
2000
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This video discusses the purpose of the pelvic
exam and the proper exam setting and technique.
Communication with the patient is emphasized,
primarily the "talk before touch" approach and
feedback after the examination.
2000; 20 minutes
$150.00
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